Privacy policy

Privacy Policy

This Privacy Policy describes how Red’s Kitchen Sink (“we”, “us”, “our”) collects, uses, and shares your Personal Information when you visit or make a purchase from our website.

Collecting Personal Information

When you visit our website, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. See the list below for more information about what Personal Information we collect and why.

  • Device information
    • Examples: web browser version, IP address, time zone, cookie information, pages viewed, search terms, and how you interact with the site.
    • Purpose: load the site accurately for you and to perform analytics.
    • Sources: cookies, log files, web beacons, tags, pixels.
  • Order information
    • Examples: name, billing address, shipping address, payment information (credit card numbers, email, phone number).
    • Purpose: fulfill orders, process payment, arrange shipping, provide invoices and confirmations, communicate, screen orders for fraud, and provide personalized messaging based on your preferences.
    • Sources: provided by you.
  • Customer support information
    • Examples: messages and details voluntarily provided for support.
    • Purpose: customer support.
    • Sources: provided by you.

SMS Privacy & Data Use

When you provide your phone number at checkout, through website forms, or by SMS opt-in, we use this information to send you transactional and marketing text messages. These messages may include order updates, shipping notifications, promotions, abandoned cart reminders, and other communications from Red’s Kitchen Sink.

We will never sell or rent your SMS consent data. Your phone number will only be shared with trusted SMS messaging partners (such as Klaviyo and wireless carriers) as needed to deliver text messages.

Cookies & Abandoned Cart Tracking

Our website uses cookies, tracking pixels, and plugins to understand shopping behavior, including abandoned carts. If you have opted into SMS messaging, this information may be used to send a reminder text regarding your incomplete order.

SMS Consent Data Handling

Any data sharing described elsewhere in this Privacy Policy does not include SMS opt-in data. SMS consent is collected solely to deliver text messages from Red’s Kitchen Sink and is not shared with unaffiliated third parties.

You may opt out of SMS messages any time by replying STOP to any message or following the opt-out instructions provided. Standard message and data rates may apply.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill contracts with you. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
  • We may share your Personal Information to comply with laws and regulations, respond to lawful requests, or otherwise protect our rights.

Behavioral Advertising

As described above, we use your Personal Information to provide targeted advertisements or marketing communications we believe may be of interest to you. For more information on how targeted advertising works, you can visit the Network Advertising Initiative educational page: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

  • Facebook: https://www.facebook.com/settings/?tab=ads
  • Google: https://www.google.com/settings/ads/anonymous
  • Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

You can also opt out of some services by visiting the Digital Advertising Alliance’s portal at: http://optout.aboutads.info/.

Using Personal Information

We use your Personal Information to provide our services to you, which include offering products for sale, processing payments, shipping and order fulfillment, and keeping you informed about new products, services, and offers.

Retention

We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless otherwise required by law.

Your Rights

Depending on your location, you may have rights regarding your Personal Information, including access, correction, portability, and deletion. To exercise these rights, please contact us at: customerservice@redskitchensink.com

Do Not Track

Because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection practices when we detect such a signal.

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons.

Contact

For more information about our privacy practices, questions, or to make a complaint, please contact us at:

Email: customerservice@redskitchensink.com
Address: PO BOX 638 Kennesaw, GA 30156